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Dispute Survey

Let's get your dispute started!

First, choose the issue you're facing with your order. This will help us understand your problem better & give a faster resolution.

1 I want to dispute a subscription or recurring payment.
2 I do not recognize this charge
3 I have cancelled this order already
4 I am not satisfied with my product
5 I received an item that is different or not as described
6 I have not received my product
7 The delivery is taking too long / not progressing
8 I have already returned this product
9 I am waiting on my refund
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Dispute Survey

We're sorry that this happened to you!

Let us help you out with this right away!

Please enter a valid email address.
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Dispute Survey

What is the order # of the transaction that you wish to dispute?

Your order number is on the top right of the email you receive and starts with the pound (#) sign.

Please enter a valid order number.
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Dispute Survey

What is the total dollar ($) amount of this order?

Please specify an answer
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Dispute Survey

What Payment Method was used for this transaction?

Please specify an answer
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Dispute Survey

Thank You!

Your request has been submitted successfully!

To ensure we fully understand your situation, a member of our team may contact you within the next 24–48 hours to gather additional details.

We appreciate your patience and are committed to resolving this matter as quickly as possible.

IMPORTANT: Do not file an additional dispute with your bank or PayPal as this will prevent a refund from being completed in a timely matter. Banks take up to 90 days to process while our team works 24/7.