Money Back Guarantee

Last updated: September 9, 2026

First eligible orders of Zenith Shilajit Gummies are protected by this 90-Day Money Back Guarantee. The guarantee is intended to give a first-time customer a reasonable opportunity to try the product without imposing burdensome evidence requirements.

1. Eligibility

  • The claim must concern your first eligible direct order of Zenith Shilajit Gummies.
  • The request must be submitted within 90 calendar days after the carrier-recorded delivery date.
  • The product should have been used substantially as directed on the label unless you stopped because of a safety concern or adverse reaction.
  • The guarantee is limited to one claim per customer, household, shipping address, and payment method.
  • The maximum refund is the amount actually paid for the eligible product portion of the first order.

2. What to provide

Send your order number, the email used for the order, and a brief explanation of your experience. We may request a photograph of the product, packaging, lot number, or remaining quantity, and we may require the remaining product or packaging to be returned when reasonable. We do not require 90 daily photographs, videos, or a daily usage diary.

3. Return instructions

Do not mail anything before receiving authorization. If a return is required, we will provide the correct processing address and instructions. The processing address may be a domestic or international facility and may differ from the business correspondence address. Unless the product was damaged, defective, or incorrect, tracked return shipping is the customer's responsibility.

4. Exclusions

The guarantee does not cover Zenith VIP membership fees, gift cards, optional shipping services, purchases from an unauthorized third-party seller, duplicate claims, fraudulent or abusive requests, or a product that was not purchased directly from Zenith. These exclusions do not limit rights that cannot lawfully be waived.

5. Review and refund timing

We normally review a complete claim within 7-10 business days after receiving all reasonably requested information and any authorized return. Approved refunds are issued to the original payment method. Your bank may require an additional 5-10 business days to post the credit.

6. Damaged or incorrect products

You do not need to wait 90 days to report a product that arrived damaged, defective, incomplete, or incorrect. Contact us promptly under the Refund & Return Policy.

7. Start a claim

Email contact@support-zenith.com with your order number and claim details, or call +1 (888) 836-2896.